1. Who we are

ProGuidance Tech Solution (“ProGuidance,” “we,” “us”) operates this website and provides business formation, compliance, and e-commerce support services. This policy explains how we handle personal information.

2. Information we collect

• Information you provide through forms: such as your name, email, phone number, and message when you contact us or start an order.
• Order and business details: company names, addresses, ownership details, and similar information needed to provide our services.
• Identity and business documents: where a service requires it, you may submit identification or business documents.
• Checkout and payment data: billing details processed to complete a purchase. Card payments are handled by our payment processor; we do not store full card numbers on our servers.
• Automatically collected data: such as IP address, browser type, and pages visited, gathered through cookies and analytics.

3. Cookies, analytics, and pixels

We use cookies and similar technologies to operate the website, remember preferences, and understand how the site is used. We may use analytics tools (such as Google Analytics via Google Site Kit) and, where applicable, advertising or conversion pixels. You can control cookies through your browser settings.

4. How we use your information

• To provide and deliver the services you request.
• To communicate with you about your order and support requests.
• To process payments and prevent fraud.
• To improve our website and services.
• To comply with legal obligations.

5. Service providers

We share information with trusted third parties only as needed to deliver our services — for example, payment processors, hosting providers, analytics tools, and government agencies or filing systems required to complete a service. These providers process data on our behalf or as required to perform a service you requested.

6. Data retention

We keep personal information for as long as needed to provide services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. When no longer needed, information is deleted or anonymized.

7. Data security

We use reasonable technical and organizational measures to protect your information, including secure (HTTPS) connections. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International data processing

We serve clients globally and may process information in countries other than your own, including the United States. By using our services, you understand that your information may be transferred and processed in those locations.

9. Your rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information, or to object to certain processing. To make a request, contact us at support@proguidancetechsolution.com. We will respond consistent with applicable law.

10. Children’s privacy

Our services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date reflects the latest revision. Material changes will be posted on this page.

12. Contact us

For privacy questions or requests, email support@proguidancetechsolution.com or visit our Contact page.